Shipping and Return Policies

Shipping

Buyer is responsible for all shipping charges.  Purchased items will be shipped from our location within 3 business days.

Our table of shipping fees is as follows:

Lbs. Cost.   Lbs. Cost.   Lbs. Cost.
0.0 - 0.99 $2.00   11 - 15 $11.00   51 - 60 $32.00
1 - 2 $3.00   16 - 20 $13.00   61 - 70 $36.00
3 - 4 $4.00   21 - 25 $15.00   71 - 80 $40.00
5 - 6 $6.00   26 - 30 $18.00   81+ $50.00
7 - 8 $7.00   31 - 40 $25.00      
9 -10 $8.00   41 - 50 $30.00      

Items that exceed weight and measures for common carriers will be shipped via truck freight.  Customer is responsible for actual charges.


Returns

All returns must be shipped back to store within 7 days of receipt, and require a Return Merchandise Authorization (RMA) number.  Contact sales@ricksmusicalinstruments.com to obtain a RMA number.

Products must be returned in new, unopened condition with RMA number clearly displayed on package.  Instruments must be free of scratches, dents or other damage, and must be originally equipped including accessories.  Sale and promotional items that may have been obtained in conjunction with a purchase must also be returned.  Returns will not be honored if conditions are not met.

A 10% restocking fee applies to all returned merchandise.  Buyer is responsible for return shipping and applicable insurance charges.